Terms of Service

Last updated: June 2026

Welcome to Urban. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase or using any part of our platform.

1. Acceptance of Terms

By visiting our store, browsing our website, or making a purchase, you confirm that you are of legal age in your jurisdiction and agree to these Terms of Service. If you do not agree, please discontinue use of our services.

2. Products and Services

Urban reserves the right to modify, discontinue, or update any product or service at any time without prior notice. We make every effort to display product colors, textures, and details as accurately as possible, but we cannot guarantee that your device's display will reflect exact product appearance.

3. Pricing and Payment

All prices are listed in INR and are subject to change without notice. We reserve the right to refuse or cancel any order if a pricing error occurs. Payment must be completed at the time of purchase. We accept all major payment methods as displayed at checkout.

4. Orders and Fulfillment

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Once an order is confirmed, you will receive an email confirmation. Orders are processed and dispatched within the timeframe stated on the product page.

5. Shipping and Delivery

We ship to the locations listed on our shipping policy page. Delivery times are estimates and may vary due to factors beyond our control, including courier delays or customs processing. Urban is not liable for delays caused by third-party shipping providers.

6. Returns and Exchanges

We want you to love your purchase. If you are not satisfied, please refer to our Return Policy for eligibility, timelines, and instructions. Items must be returned in their original condition and packaging. We reserve the right to refuse returns that do not meet our policy criteria.

7. Intellectual Property

All content on this website — including images, text, logos, graphics, and design — is the property of Urban and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.

8. User Conduct

You agree not to use our website for any unlawful purpose, to transmit harmful or offensive content, to attempt unauthorized access to our systems, or to engage in any activity that disrupts or interferes with the proper functioning of our services.

9. Limitation of Liability

To the fullest extent permitted by law, Urban shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services, including but not limited to loss of data, revenue, or profits.

10. Privacy

Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes constitutes your acceptance of the revised terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in India.